27 Apr 2011 - KM News

The Commonwealth Department of Finance and Deregulation has announced Konica Minolta’s appointment to the Major Office Machines Whole of Government Equipment and Support Panel.

Konica Minolta is a panellist in Category 1 and 2; Network Printers and Multi-function Devices.  Konica Minolta has worked hard to achieve this position and is delighted to be rewarded for their efforts.

“A focus on customer requirements is what set Konica Minolta above our competitors. We are large enough to service and deliver on Government projects but our customer service is the differentiator on this panel. Our company’s track record on other Government projects put us in good stead,” said Anne Phibbs - National Manager of Government Accounts Konica Minolta.

Konica Minolta’s national government team of experienced professionals understand the key drivers and government requirements such as security, environmental focus and innovative approach and this experience helped to secure Konica Minolta’s panel position.

Konica Minolta has worked with the Department of Defence since 2007 and over this time has seamlessly implemented over 4,500 machines. This transition was successful with little interruption to the Department’s service, and training was provided to key staff throughout the Department.

 “Our focus on security, environment, our unique partnership approach as well as our large regional network helped us secure this panel position.

The company’s strong customer focus was also a consideration; Konica Minolta is looking forward to working with a number of Commonwealth agencies under this contract, and to assist Finance achieve their whole of government objectives,” said Anne.

Konica Minolta also supplies MFDs to government agencies and departments through whole of State Government contracts in Victoria, Western Australia and Queensland.

Research by Intermedium indicates Konica Minolta is the market leader by contract value claiming 36% of the market since 2007-08 from a total Federal Government market for printers and multifunction devices of $117 million for the three years 2007-08 to 2009-10.

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